Knowing where to look and what tools are available can make troubleshooting EAS issues much easier. Thanks again! Yet his account will verify to the Exchange and mine will not. If you're still having problems getting the device to connect check the IIS logs on the CAS server for authentication errors. check my blog
Thanks for dropping by! See http://support.microsoft.com/kb/2461792 for more on troubleshooting mobile devices and EAS using logs from the client. Take Survey Question has a verified solution. Delivered Fridays Subscribe Latest From Tech Pro Research Windows spotlight: 30 tips and tricks for power users Building a practical chart of accounts: Two sample documents New user education checklist Workplace
Can the old user connects to the Exchange on the devices that don't work? 0 Message Author Comment by:FormerZeroCool ID: 417502462016-08-10 There are no policies for ActiveSync except for a If the user is a member of certain protected groups such as Domain Administrators, it is normal for this box to be unchecked. All rights reserved. We had tried allowing employees to access company email on their personal Blackberries and wrestled with issues involving data plans, carrier support and individual settings which made it a tangled mess.
Get-MobileDevice –Mailbox username IIS Since EAS is provided by IIS, first check IIS to be sure it is healthy. Any of the other accounts just get "Unable to connect. MDM Many companies implement a Mobile Device Management (MDM) solution to help secure mobile devices. Microsoft Exchange Activesync Android Unable To Connect To Server Don’t let signature updates get you down.
My Droid Pro can connect to our Exchange 2010 server with other peoples accounts but not mine. David says: May 20, 2016 at 6:21 pm amazing, thank you. This discussion is locked ChadB210 Level 1 (0 points) Q: Exchange 2010 ActiveSync "Cannot Connect to Server" I'm a Desktop Support specialist in San Antonio. https://discussions.apple.com/thread/2554414?tstart=0 However after seeing those errors earlier after your post I added the temp workaround from the MS article and it still fails when I try to add my own account in.
On the menu at the top of the console, click View > Advanced Features. Exchange Activesync Not Working Android It may be that it does not have the appropriate connectivity or user credentials. Join our community for more solutions or to ask questions. SOLUTION After some wild goose chases and dead-ends, it turns out it's a simple corruption of permissions issue.
But occasionally, things do fail, so knowing what to look at and how to troubleshoot are critical skills. Please following this instruction. Activesync Stopped Working Exchange 2013 To resolve the connectivity problem I can click "Allow." I could also delete it using the black "X" if it is no longer needed. Exchange 2010 Activesync Not Working For Some Users So thinking there is some "legacy" property stuck in their AD account I did a quick test.
Copyright Squidworks.net Send to Email Address Your Name Your Email Address Cancel Post was not sent - check your email addresses! click site Enabled it and worked. Related Comments jtharp2654 says: July 17, 2013 at 9:16 am Mine was the good old "Inheritance" not enabled in the security tab on the user object. Promoted by Neal Stanborough Do you spend loads of your time carrying out email signature updates? Activesync Debug Logging
Feel free to join the discussion by leaving comments, and stay updated by subscribing to the RSS feed. "Twitter messages not available." —Politicaliyinc LabTech Plugin Downloads ADMON Admin Group Monitor Plugin Just as Yoda said "There is another Skywalker," there is another way to get information about a user's phone which can help you. Ensuring that Exchange ActiveSync is working properly on both your Exchange infrastructure and your users’ myriad mobile devices is one of the most important things you can do. http://popupjammer.com/exchange-2010/enable-mailbox-exchange-2013.html Open ADSIEdit in the Default Naming Context Browse through the directory and locate the user object having problems If you look at the properties of the "ExchangeActiveSyncDevices" container under the user
So what does/used to work? Restart Activesync Service Exchange 2010 All rights reserved. Originally they were using AD 2003 and then upgraded to AD 2008 and I just upgraded that to 2012. (Albeit it was already an issue prior to the 2012 upgrade.) 0
Reply Omero says: April 30, 2015 at 7:07 pm You are just great =D!! Log in and click "Manage My Organization," then select "Another User" as shown in Figure F. Thanks Jackie Man and Suriyaehnop! Allow Inheritable Permissions Exchange 2010 Article by: Schnell This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010.
Figure F This will open a "Select Mailbox" window. Simply fill out this brief survey by 11:45 p.m. Go to http://aka.ms/exrca and run the tests for EAS located on the first tab, including both the Exchange ActiveSync and Autodiscover tests. More about the author I had run that test before and gotten nowhere, so who knows what has changed but now it works. :-) View this "Best Answer" in the replies below » 4 Replies
Reply Scott says: September 20, 2016 at 11:52 am I went with deleting the whole branch so it could be re-created correctly with the permissions it was expecting to have.