Home > Blackberry Unable > Blackberry Unable To Connect To The Database

Blackberry Unable To Connect To The Database

Offline 10-13-2006, 05:30 PM #4 (permalink) c13 Knows Where the Search Button Is Join Date: Oct 2006 Model: 8100 Posts: 27 Post Thanks: 0 Thanked 0 Times in Right-click on the Profiles key and select Export. If IBM Domino is used, a time stamp on one or more documents in the BlackBerry smartphone user's Profiles database existed before the account was added on the IBM Domino Server. If a BlackBerry smartphone user forwards email messages to a second BlackBerry smartphone user, the enterprise activation message with the etp.dat attachment is sent to both BlackBerry smartphone user accounts. http://popupjammer.com/blackberry-unable/blackberry-unable-to-connect-to-database.html

Please choose the workaround that works best for the environment: Workaround 1:Use database name different from the default BMSStore. Select the IP Addresses tab. Workaround 4:Edit the registry to hard code the port number in the DatabaseServerMachineName value. Restart the BlackBerry Administration Service - Application Server service.

Back to top ↑ Follow Us BlackBerry Blog Facebook Twitter Youtube Flickr Customer Service Contact Us Support Corporate Company Investors Careers News Customer Service Corporate Responsibility Legal Info Overview Accessibility Trademarks The other BlackBerry services are also affected, but the other BlackBerry services recover automatically once the database is available. The BES12 - Management Console services does not recover automatically. The following errors can be seen in the BMS Store logs: (05/11 11:12:27:834):{server} [util:attemptToConnect:61] [INFO] Cannot connect to database BMSDB(05/11 11:12:27:834):{server} [util:attemptToConnect:67] [ERROR] ERROR connecting to the database(05/11 11:12:27:834):{server} [util:attemptToConnect:71] [INFO] Start the appropriate MSSQLSERVER or MSSQL$ service in Windows Services.

Resolution Export the registry key to the local drive and confirm that the messaging application protocol interface (MAPI) profile is pointing to the correct Microsoft Exchange Server and mailbox. Back to top ↑ Additional Information Check the MAGT log files from the day when the issue occurred to troubleshoot this issue. Toggle navigation Enterprise Software Smartphones BBM IoT Apps Software Support Shop BlackBerry Knowledge Base Search Support BlackBerry Knowledge Base Article English English Français Español BlackBerry Knowledge Base "Unable to connect The issue may occur intermittently.

Cause The BlackBerry Enterprise Server is unable to connect to the BESadmin mailbox. SQL logs:  08/03/2015 09: 04:26,spid18s,Unknown, Starting up database ''. 08/03/2015 09:04:26,spid17s,Unknown,Starting up database 'msdb'. 08/03/2015 09:04:25,Logon,Unknown,Login failed for user 'sa'. Add the port number to the server name with a comma. http://support.blackberry.com/kb/articleDetail?ArticleNumber=000021103 Connection string is Provider=SQLNCLI10.1;Server=BESNAME\SQLEXPRESS;Database=BESMgmt;Network=dbmssocn;Trusted_Connection=Yes [25000] (03/06 05:27:53.171):{0x14B4} ConnectionItem::ConnectToDB: COM Error 0x80004005 - Unspecified error - Source: "Microsoft SQL Server Native Client 10.0" - Description "Client unable to establish connection because an

Connection string is Provider=SQLOLEDB.1;Server=BESNAME\SQLEXPRESS;Database=BESMgmt;Network=dbmssocn;Trusted_Connection=Yes [25000] (03/06 02:27:53.833):{0x1230} ConnectionItem::ConnectToDB: COM Error 0x80004005 - Unspecified error - Source: "Microsoft OLE DB Provider for SQL Server" - Description "[DBNETLIB][ConnectionOpen (Invalid Connection()).]Invalid connection." - Command For Microsoft SQL Server 2000/Microsoft SQL Server Desktop Engine (MSDE): Navigate to Start > Run, enter svrnetcn.exe and click OK. Important: Restarting the BlackBerry Enterprise Server or its services may delay message delivery to BlackBerry smartphones. The Microsoft SQL Server is still running.

Warning: The following procedure involves modifying the computer registry. over here Verify the following requirements: - The database information that you provided is correct - The database server is running - The port configuration matches the database instance that you are connecting After the first 10 minutes, the smartphone tries to start an enterprise activation process every 10 minutes and displays a Retrying status at each interval. SQLServerException: Cannot open database "" requested by the login.

Connection string is Provider=SQLOLEDB.1;Server=SQLSERVER,1433;Database=BESMgmt;Network=dbmssocn;Trusted_Connection=Yes COM Error 0x80004005 - Unspecified error - Source: "Microsoft OLE DB Provider for SQL Server" - Description "Cannot generate SSPI context" - Command "ConnectionItem::ConnectToDB"     Back to top this content Reason: Failed to open the explicitly specified database ''. [CLIENT: xx.xx.xx.xxx] 08/03/2015 09:03:58,Logon,Unknown,Error: 18456 Severity: 14 State: 38. … 08/03/2015 09: 03:57,spid12s,Unknown,SQL Server is now ready for client connections. The BlackBerry Configuration Database is using a non default Microsoft SQL Server port. For example, 1433. Alternatively, install the BlackBerry Enterprise Transporter on a different host that has all the required access prerequisites to both BlackBerry Domains (databases) and the BlackBerry Administration Service.

Reason: Failed to open the explicitly specified database ''. [CLIENT: xx.xx.xx.xxx] … 08/03/2015 09:03:58,Logon,Unknown,Error: 18456 Severity: 14 State: 38. 08/03/2015 09:03:58,Logon,Unknown,Login failed for user 'sa'. Then start the BES12 - Management Console service again.Wait for the BES12 - Management Console (BESNG-UI.exe) to load into memory.Access the BES12 Management Console. The issue occurs when the Microsoft SQL Server instance hosting the configuration database for BES12 is on the same server as the BES12 - Management Console service. weblink The connection has been closed. [CLIENT: ] Back to top ↑ Resolution Increase the maximum number of user connections on the Microsoft SQL Server.

In the Registry Editor, go to HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles 4. Back to top ↑ Cause A software defect exists where if the Microsoft SQL Server hosting the BMSStore database was not using port 1433 the BlackBerry Monitoring Service was unable to connect ClientConnectionId:c61e91b3-c964-426b-959e-d72dd6b13e54 2015-08-03T09:03:58.636-0400 main INFO System.err java.lang.RuntimeException: Could not obtain a certificate 'public_admin_ssl' from keystore 'UI' The Microsoft SQL Server logs show that although the SQL instance had started, the BES12 database

you can tell from the logs files.

In the Exchange Server, confirm that the MAPI is pointing to the correct Exchange Server and mailbox. __________________ ~Di~ Windows 2003 Exchange 2003 BES 4.1 Offline 10-13-2006, 04:40 PM The login failed. When the BlackBerry Enterprise Server scans all BlackBerry smartphone users' mailboxes, it cannot determine which smartphone user is using the smartphone to be activated, because the same enterprise activation message is Open the Windows Registry.

Check if SQL server is configured to use the Static Port or Dynamic Port for each Active address (IP1, IP2, etc) and make sure field matches the BlackBerry Server Configuration tool For instructions on how to determine the MDAC version, see Article 3259.Open the BlackBerry Manager.Verify that the correct password is listed in the BlackBerry smartphone user account properties. If the password is This is an informational message; no user action is required. … 08/03/2015 09:03:50,Server,Unknown,Microsoft SQL Server 2012 - 11.0.5058.0 (X64) May 14 2014 18:34:29 Copyright (c) Microsoft Corporation Express Edition http://popupjammer.com/blackberry-unable/blackberry-unable-to-connect-to-wap-gateway-216-155-165-50.html Select the Microsoft SQL Server instance that contains the BlackBerry Configuration Database.

No accounts, permissions, firewalls or network configurations were recently changed.